OneGlobe’s unique mix of technology and business/functional consultants help assess your technology portfolio and IT landscape from a big picture perspective. This enables us to not look at your technology landscape in isolation, but in how this fits your business context. OneGlobe is well equipped to plan and execute your cloud journey, at the pace you want to, with implementation, migration and maintain, after your migration. This facilitates you to focus on your core strength, while having OneGlobe run your operations.
We offer a full range of traditional, cloud and hybrid management services from application/functional, infrastructure and development processes. Support contracts with defined SLAs can be tailored to meet your specific business needs.
We can utilize your existing processes and workflows and manage it to an SLA, typically thru a help desk/ticket system. As we observe the operating models, we will recommend automating parts of the workflow, so as to reduce request tickets and move to a self-service model. We also use this analysis to evaluate when/if parts of the system(s) can be replaced with solutions from current advancement in cloud platforms. This iterative approach allows the client to gradually reengineer their technology portfolio to take advantage of cloud platforms’ capabilities, resulting in increased flexibility, resiliency and reduced administrative and maintenance overheads and the associated costs.