An ATM network is a rich data environment. Every transaction that travels across the ATM network contains information on:
ATM channel managers and operations support teams know that transaction data is key to improving customer experience, speeding up problem isolation and analyzing channel profitability based on card types and value added services. But the cost of retrieving and analyzing this data should not exceed the benefits.
OneGlobe’s ATM Analytics solution provides you with the ability to understand metrics from ATM assets and its locations to make informed decisions. Advanced Analytics capabilities enable you to analyze ATM usages in a self-service model. It provides business users with multi-channel access to the solution including AI embedded, Voice enabled, Mobile Analytics capabilities.
ATM profitability analysis to identify the right locations to setup new ATMs
Bank services that customers are likely to leverage in ATMs
ATM usage analysis by customers and off-customers
Approximate expenses to other banks due to interchange fees
Potential savings from customers who use other bank ATMs
Expected profitability and withdrawal trends at a new ATM location, using predictive analysis
Benchmark analysis based on transaction volume, transaction amount and income
ATM status and downtime trends