ONEGLOBE - Oracle Consulting Services

OneGlobe's Oracle EBS Application Management Services helps organizations reduce complexity of applications management, achieve higher operational efficiencies and enhance business performance.

OneGlobe provides a portfolio of application management services under a flexible model where organizations could opt for one or more of the different categories of services based on their need. In addition, OneGlobe also offers these services on demand.

Category	Services
Oracle Application Development Services	Reports, Interfaces and Extensions Design and Development Integration of Oracle EBS to other systems
Oracle Application Database Administration (DBA) Services	Regular database and application maintenance tasks Oracle Applications Performance Management Oracle Applications Patching and Cloning Monitoring database performance and perform tuning when necessary Oracle 11g Migrations and Upgrades
Functional and Technical Support	Functional Support (Business Analysis, Configuration, Break-fixes Technical Support(Interface /monitoring, small RICE Enhancements)
Help Desk Support	24*7 Help Desk Coverage Multi Channel Support (Web, Phone, email) Multi Tier (Onsite and Remote Support)
System Administration and Monitoring	Oracle User Management Oracle Service Request(Formerly TAR) Management Concurrent Management Monitoring and Administration
Testing	Manual and Automated Testing of Oracle Applications

OneGlobe can tailor the Applications Management service offering to suit your organizational need. Whether your needs are for Applications DBA services, Development services, Functional application support, 24 x 7 x 365 monitoring and support, application testing or full end to end managed services.

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